SOSHE Help Center logo
SOSHE Help Center logo

All articles

RETURNS & EXCHANGES

What is our return/refund policy?

We hope that you love your SOSHE products as much as we do. But if you’re not happy with your purchase, we provide refunds for any product ordered from soshebeauty.com within 30 days of purchase. Contact us at [email protected] and let us know yo

How can I exchange an item?

If you would like to exchange a product please reach out to [email protected] with your order number and the item you are looking to exchange for.

I returned my order, how long does the refund take?

Assuming the refund is granted, it takes 1-3 business days to return back to your original payment method.

How can I unsubscribe from receiving refills?

If you want to postpone your refills until a later date, feel free to skip a shipment or two, or cancel through your account page. Manage your subscription here or through the account button at the top of the page.