Email hello@soshebeauty.com so we can resend your confirmation.

Order confirmations are sent automatically to the email address entered at checkout. If you did not receive one, please check your spam or promotions folder. You can also email hello@soshebeauty.com and request that your confirmation be resent.

I did not receive my order confirmation. What should I do?

Contact support immediately; changes or cancellations are not guaranteed after processing begins.

Please contact support immediately if you need to modify or cancel an order. We have a short window before internal processing begins, so changes and cancellations are not guaranteed. Contact us here: https://soshebeauty.com/pages/contact-us

Can I modify or cancel my order after it has been placed?

Only one promo code can be used per order.

You can use one promo code per order. Promo codes cannot be combined.

Can I use more than one promo code on the same order?

Eligible gifts are automatically added to qualifying carts while supplies last.

Gifts with purchase are offered based on your cart value. When your cart qualifies, the gift is automatically added before checkout. Gifts are available while supplies last.

How do gifts with purchase work?

If you need assistance or have questions, please use this contact form. Our support team is active Monday through Friday and will typically respond within 24-48 hours.

CONTACT US

SHOP SOSHE

SOSHE Help Center

Help with order confirmations, order changes, promotions, and gifts with purchase.

ORDERS

How much does shipping cost?

When will my order ship?

How long does shipping take?

Can I change the billing address for my order?

How can I change the delivery address for my order?

What are SOSHE products shipped in?

Do you ship worldwide?