SOSHE Help Center logo
SOSHE Help Center logo

All articles

SHIPPING & DELIVERY

How much does shipping cost?

For all orders, continental America standard shipping and handling is $5.95. Please note that changes to your order may be limited during periods of high order volume, including launches and promotions. Orders over $50 qualify for free standard shipp

When will my order ship?

Orders before 1 pm (PST) during the workweek will generally be processed and shipped the same day. Orders placed after 1 pm (PST) will generally be processed and shipped the next day. Orders placed on the weekend will ship Monday. You will receive a

How long does shipping take?

Orders are expected to take 3-6 business days after processing to arrive. Order processing typically takes 1 business day. This is based on information provided to us by our carriers. We currently do not ship with day definitive services, which means

Can I change the billing address for my order?

We are unable to edit the billing address once an order has been placed.

How can I change the delivery address for my order?

If you have subscribed to the SOSHE Refill Program and need to change your delivery address, simply go to your profile settings and change the shipping address in your account!. If you have placed a regular order and need to change your delivery addr

What are SOSHE products shipped in?

Currently, SOSHE products are shipped in fully recyclable paper-padded mailers or boxes sealed with paper tape. Please don't forget to recycle your package.

Do you ship worldwide?

We currently don’t, but we are working on it! :)

How can I track my order?

You should receive tracking information via email. If there are any questions reach out to us at [email protected]